David and Megan from Los Angeles USA
Anne from Asia Dream Tours provided excellent service during all phases of our trip. She was responsive to our requests in making our itinerary. She met us at our hotel the day of our arrival to say hello. We were provided with a local SIM card so that we could connect with her as needed. We sent out an email to 5 agencies in Hanoi detailing what we wanted from our trip and here’s why the Asia Dream Tours team stood out from the rest:
• Anne from Asia Dream Tours sent a prompt and polite response with a tailored itinerary that included suggestions, options and comments on what we had originally proposed.
• We proposed some changes and these were incorporated into a revised schedule.
• The quote we received came in at a great price point and for services that were better than those received from other agencies.
• Anne and her team spoke English really well so communication was easy. Anne and her team were really friendly, efficient and prompt and we were able to communicate effectively via Whatsapp.
• Airport pickup and drop-off was arranged for a hassle free arrival and departure from Hanoi.
• The food was great and all the individuals we met along the way that were somehow connected with the tour were professional, interesting and friendly.
• Anne connected with us at the end of our trip and was keen to hear about our experience and take on any suggestions we may have had to improve the service for others.I cannot recommend Asia Dream Tours highly enough and wanted to thank Anne and her team for a travel experience in Vietnam that we will never forget.
We had 13 days to travel to Vietnam and although we wished for more time to more fully savor the delights and lessens available here, we came away with a deep appreciation for the land, people and cultures of this country.
