Gareth and Mary from Queensland – Australia
We just got back from an amazing 21 days trip, which was an “organized private tour”, professionally planned and executed by Asia Dream Tours. The trip encompassed: northern Vietnam, central Vietnam, Saigon area and Siem reap. Asia Dream Tours organized all trip from A to Z, including: Guides, car & drivers, boat & ship rides, hotels, most of the meals and all tourist attractions.
From our first contact with Asia Dream Tours, we had the feeling we are dealing with professional tour agency that will do its best to fulfill their customer needs. Upon addressing Asia Dream Tours, with a basic idea about our planned itinerary, we worked with Anne that listened to our wishes and preferences and suggested how to make our trip itinerary much better. They have added visits to several locations we did not hear about. All of their suggestions (such as an additional day in Mai Chua valley), turned out to be very very good.
After we have agreed upon the itinerary and hotel list, we found out the overall price was very reasonable.
Upon arrival, we were warmly greeted and had the chance to witness the wonderful hospitality of the agency. During the 21 days trip everything worked according to the plan like a Swiss watch. We got all that was promised to us and much more. We were amazed that the agency kept this high level of accuracy throughout the trip.
We had 4 different guides and drivers, all executed a very high level of service awareness. They were very knowledgeable and explained all there is to know during the sights visiting and during the drives. They were also very punctilious and very attentive to our needs. In some cases where we wanted to make some small alteration and additions to the plan, they were made with a smile.
The agency contact us several times during the trip to make sure we are satisfied and immediately took care of our remarks and requests.
All-in-all we had an amazing experience with Asia Dream Tours. We highly recommend working with this tour agency.
